Turkish Airlines Moscow Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Russia.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Moscow and Istanbul.

Turkish Airlines Moscow Contact Information
Moscow Ticket Sales Office Valovaya Street 35 Wall Street Business Center Moscow, Russia Tel: +7 495 775 0849 / +8 800 700 6161 Fax: +7 495 933 5523 Office Hours: 9:30 am - 5:00 pm (Monday - Friday) Closed on Weekend and Public Holidays. Email: mowsales@thy.com Turkish Airlines Moscow Airport Sales Office Terminal A, 2nd Floor Vnukovo International Airport Tel: +7 495 775 0849 / +8 800 700 6161 Working hours: 9:00 am - 9:00 pm daily Cargo Office Cargo Terminal Bld., 4.Floor. No.420 Vnukovo International Airport Tel: 7 495 7750849 / 53660 - 53660 Email: svocargo@thy.com Working Hours : Mon - Fri: 8:00 am - 6:00 pm Airport Name: Vnukovo International Airport Turkish Airlines Moscow Office Location Map

Turkish Airlines Moscow Contact Information

Moscow Ticket Sales Office

Valovaya Street 35
Wall Street Business Center
Moscow, Russia

Tel: +7 495 775 0849 / +8 800 700 6161
Fax: +7 495 933 5523

Office Hours: 9:30 am - 5:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays.

Email: mowsales@thy.com

Turkish Airlines Moscow Airport Sales Office

Terminal A, 2nd Floor
Vnukovo International Airport

Tel: +7 495 775 0849 / +8 800 700 6161

Working hours: 9:00 am - 9:00 pm daily

Cargo Office

Cargo Terminal Bld., 4.Floor. No.420
Vnukovo International Airport

Tel: 7 495 7750849 / 53660 - 53660

Email: svocargo@thy.com

Working Hours : Mon - Fri: 8:00 am - 6:00 pm

Airport Name: Vnukovo International Airport

Turkish Airlines Moscow Office Location Map

Customer inquiries handled by Turkish Airlines Moscow Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines