Turkish Airlines Paris Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including France.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Paris and Istanbul.

Turkish Airlines Paris Contact Information
Paris Ticket Sales Office Terminal 2A Charles de Gaulle Airport Paris, France Call Center: +33 1 57 97 98 49 (24x7) Email: thy.cdg@thy.com Office Hours: 8:00 am - 5:30 pm (daily) Turkish Airlines Paris Cargo Office Cargo 10 Rue Du Pave BP: 18353-Fret 5 Tremblay En France 95706 Roissy CDG Cedex France Tel: +33 01 7425 0493 / 1037 / Call Center: +33 825 800 902 Fax: +33 01 7425 0494 Email: cdgcargo@thy.com Office Hours: 9:30 am - 6:00 pm (Mon - Fri) Closed on Weekend and Public Holidays. Airport Name: Charles de Gaulle Airport (Paris) Turkish Airlines Paris Office Location Map

Turkish Airlines Paris Contact Information

Paris Ticket Sales Office

Terminal 2A
Charles de Gaulle Airport
Paris, France

Call Center: +33 1 57 97 98 49 (24x7)

Email: thy.cdg@thy.com

Office Hours: 8:00 am - 5:30 pm (daily)

Turkish Airlines Paris Cargo Office

Cargo 10 Rue Du Pave BP: 18353-Fret 5
Tremblay En France 95706 Roissy CDG Cedex
France

Tel: +33 01 7425 0493 / 1037 / Call Center: +33 825 800 902
Fax: +33 01 7425 0494

Email: cdgcargo@thy.com

Office Hours: 9:30 am - 6:00 pm (Mon - Fri)

Closed on Weekend and Public Holidays.

Airport Name: Charles de Gaulle Airport (Paris)

Turkish Airlines Paris Office Location Map

Customer inquiries handled by Turkish Airlines Paris Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines