VietJet Air Jakarta Office

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VietJet Air is an international low-cost airline operating and headquartered in Hanoi, Vietnam. As of early 2026, Vietjet's scheduled network encompasses more than 220 routes, linking around 53 destinations across its domestic and international network, including Indonesia.

Contact VietJet Air

VietJet Air offers scheduled flights between Jakarta and Hanoi / Ho Chin Minh City.

VietJet Air Jakarta Contact Information
Jakarta Office (GSA) AVS Indonesia Allianz Tower 27th Floor Unit C Jl. HR Rasuna Said Superblock 2 Jakarta 12980 Indonesia Tel: +62 21 2907 9785 Fax: +62 21 2907 9810 Email: reservation@aviationindonesia.com Airport Name: Soekarno–Hatta International Airport (Jakarta)

Customer inquiries handled by VietJet Air Jakarta GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
VietJet Air Codeshare
VietJet Air Duty Free
Promotional Fares
Animals and Pets
VietJet Air Lounges
Vietjet Holidays

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
VietJet Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
VietJet Eco
VietJet Deluxe
VietJet SkyBoss

If you're unable to find the answer from a local agent, please contact VietJet Air's 24-hour Booking and Customer Services in Hanoi using the information provided below:

Head Office (HQ)	Contact	Email
VietJet Air 302/3 Kim Ma Street Ngoc Khanh Ward Ba Dinh District Hanoi, Vietnam	+84 1900 1886	19001886@vietjetair.com

VietJet Air