Vietnam Airlines Melbourne Office
AirlinesOffice.com »
Major Airlines »
Vietnam Airlines Ticketing Offices » Melbourne Office
Vietnam Airlines is the largest airline and national flag carrier of Vietnam.
Headquartered in Hanoi with hubs at
Noi
Bai International Airport and
Tan Son Nhat International Airport, the carrier operates an extensive global
network. As of early 2026, Vietnam Airlines’ scheduled services span around 190
active routes serving roughly 58 destinations worldwide, including Australia.
Contact Vietnam Airlines
Vietnam Airlines offers scheduled flights between Melbourne and Hanoi / Ho Chin Minh City.
| Vietnam Airlines Melbourne Contact Information |
|---|
Melbourne Office Level 11, 350 Collins St. Melbourne VIC 3000 Australia Tel: (61-3) 8605 7888 Fax: (61-3) 9606 0214 Email: melbourne@vietnamairlines.com Office Hours Monday - Friday : 9:00 am - 5:30 pm Closed on Weekend and Public Holidays Reservations and Ticketing Tel: (61-3) 8605 7888, choose option 1 Fax: (61-3) 9606 0214 Email: helpdesk.mel@vietnamairlines.com Lotusmiles Tel: (61-3) 8605 7888, choose option 3 Fax: (61-3) 9606 0214 Email: lotusmiles.mel@vietnamairlines.com Cargo - GSA Booking: (61-3) 8318 4422 Email: vncargosales@acpworldwide.com.au Airport Office 2nd Floor, International Terminal Building (T2) Melbourne Airport VIC 3045 Australia Tel: (61-3) 9330 0499 Fax: (61-3) 9330 0399 Email: airport.mel@vietnamairlines.com Office Hours Summer : 7:35 am - 2:00 pm Winter : 6:35 am - 1:00 pm Based on Australian season Airport Name: Melbourne Airport |
Customer inquiries handled by Vietnam Airlines Melbourne Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Vietnam Airlines Codeshare
- Vietnam Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Lotus Lounges
- VNA Holidays
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Vietnam Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Lotusmiles Membership
- SkyPriority
- SkyTeam Codeshare
If you're unable to find the answer from a local agent, please contact Vietnam Airlines 24/7 Contact Center in Hanoi using the information below:
| Head Office (HQ) | Contact | |
|---|---|---|
| Vietnam Airlines 200 Nguyen Son Street Bo De Ward, Long Bien District Hanoi, Vietnam |
1900 1100 (within Vietnam) +84 24 3832 0320 (from Overseas) |
telesales@vietnamairlines.com |
folder_open Vietnam Airlines