Vietnam Airlines Sydney Office
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Vietnam Airlines is the largest and flag carrier of Vietnam. As of March 2025, Vietnam Airlines offers air transport services across more than 120 routes, serving over 20 domestic and 30 international destinations worldwide, including Australia.
Contact Vietnam Airlines
Vietnam Airlines offers scheduled flights between Sydney and Hanoi / Ho Chin Minh City.
| Vietnam Airlines Sydney Contact Information |
|---|
Sydney Office Level 25, St. Martin Tower Suite 25.03, 31 Market Street Sydney NSW 2000 Australia Reservations and Ticketing Tel : (61-2) 9285 4700 Fax: (61-2) 9283 9662 Email: helpdesk.syd@vietnamairlines.com LotuSmiles Tel : (61-2) 9285 4789 Fax: (61-2) 9283 9662 Email: lotusmiles.syd@vietnamairlines.com Sales and Marketing Tel: (61-2) 9285 4789 Email: sales.au@vietnamairlines.com Admin Tel: (61-2) 9285 4718 Fax: (61-2) 9283 6355 Email: admin.au@vietnamairlines.com Office Hours Monday - Friday : 9:00 am - 5:30 pm Closed on Weekend and Public Holidays Cargo - GSA Booking: (61-2) 9469 7360 Email: vncargosales@acpworldwide.com.au Airport Office Level 3, International Terminal (T1) Sydney (Kingsford Smith) Airport Sydney NSW 2020 Australia Tel: (61-2) 9693 5588 Fax: (61-2) 9693 5599 Email: airport.syd@vietnamairlines.com Office Hours Summer : 7:35 am - 2:00 pm Winter : 6:15 am - 1:00 pm Based on Australian season Airport Name: Sydney Airport |
Queries handled by Vietnam Airlines Sydney Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Vietnam Airlines Codeshare
- Vietnam Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Lotus Lounges
- VNA Holidays
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Vietnam Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Lotusmiles Membership
- SkyPriority
- SkyTeam Codeshare
If you're unable to find the answer from a local agent, please contact Vietnam Airlines 24/7 Contact Center in Hanoi using the information below:
| Head Office (HQ) | Contact | |
|---|---|---|
| Vietnam Airlines 200 Nguyen Son Street Bo De Ward, Long Bien District Hanoi, Vietnam |
1900 1100 (within Vietnam) +84 24 3832 0320 (from Overseas) |
telesales@vietnamairlines.com |
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