Virgin Australia Auckland Office

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Virgin Australia is Australia’s second‑largest airline after Qantas and the largest carrier operating under the Virgin brand. From its hubs in Brisbane, Melbourne, and Sydney, the airline serves an active network of about 44 destinations on roughly 139 scheduled routes, including New Zealand.

Contact Virgin Australia

Virgin Australia offers scheduled flights between Auckland and major cities in Australia.

Auckland Office Contact Information
Tel: 0800 67 0000 Office hours: 24 hours (daily) Baggage Handling Virgin Australia Baggage Contact Centre can be contacted on: Australia (Toll Free) : 1300 170 911 New Zealand (Toll Free) : 0800 443 744 USA (Toll Free) : 866 810 7162 All other Countries (International Tolls apply) : +61 7 3295 2257 Email: baggage.claims@virginaustralia.com Airport Name: Auckland Airport

Note: Virgin Australia Baggage Contact Centre is available to assist with all inquiries regarding delayed or missing checked baggage, as well as mishandled baggage claims.

Customer inquiries handled by Virgin Australia Auckland Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
Velocity Enquiries
Corporate Reward Program
Economy Class Services
Animals and Pets

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Self Service Kiosk Check-in
Velocity Points
Visa on Arrival
Transit Information
Receipts and Refunds
Travel Insurance
Airlines Partners
Virgin Australia Lounge

f you're unable to find the answer from a local agent, please contact Virgin Australia Guest Contact Centre directly at the following:

Head Office (HQ)	Tel Number	Email
Virgin Australia Level 11, 275 Grey Street South Brisbane QLD 4101 Australia	+61 7 3295 3000 +61 7 3295 2296 Reservation Tel: 13 67 89 (call from Australia only)	reception@virginblue.com.au

Virgin Australia