Virgin Australia Christchurch Office

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Virgin Australia is Australia’s second‑largest airline after Qantas and the largest carrier operating under the Virgin brand. From its hubs in Brisbane, Melbourne, and Sydney, the airline serves an active network of about 44 destinations on roughly 139 scheduled routes, including New Zealand.

Virgin Australia

Contact Virgin Australia

Virgin Australia offers scheduled flights between Christchurch and major cities in Australia.

Christchurch Office Contact Information

Tel:  0800 67 0000

Office hours: 24 hours (daily)

Baggage Handling

Tel: 021 253 8074 / +64 21 253 8074 (call from overseas)

Working Hours: 3 hours prior to and 1 hour after departure

Airport Name: Christchurch Airport

Note: Virgin Australia Baggage Contact Centre is available to assist with all inquiries regarding delayed or missing checked baggage, as well as mishandled baggage claims.

Customer inquiries handled by Virgin Australia Christchurch Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • Velocity Enquiries
  • Corporate Reward Program
  • Economy Class Services
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Self Service Kiosk Check-in
  • Velocity Points
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Travel Insurance
  • Airlines Partners
  • Virgin Australia Lounge

f you're unable to find the answer from a local agent, please contact Virgin Australia Guest Contact Centre directly at the following:

Head Office (HQ) Tel Number Email
Virgin Australia
Level 11, 275 Grey Street
South Brisbane QLD 4101
Australia
+61 7 3295 3000
+61 7 3295 2296
Reservation Tel: 13 67 89
(call from Australia only)
reception@virginblue.com.au



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