Viva New York Office
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Viva is a Mexican ultra-low-cost airline based in Monterrey, operating from its
main hub at
General Mariano Escobedo International Airport. As of early 2026, the
airline serves 44 domestic destinations and 19 international destinations across
5 countries.
Viva (image credits to Viva Official FB)
Contact Viva
Viva offers scheduled flights between New York and Monterrey (MTY), Mexico.
| Viva New York Contact Information |
|---|
Tel: 866 359 8482 Travel Insurance Tel: +52 (55) 9302 9670 Baggage Assistance Email: asistenciaequipajes@vivaaerobus.com Airport Name: John F. Kennedy International Airport (New York)
Viva New York Office Location Map
|
Customer inquiries handled by Viva New York Office (GSA) including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- Missing Baggage
- Immigration Services
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Viva Fan Membership
- Promotional Fares
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Viva Mobile App
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- In-Flight Meals
- Travel Insurance
- Codeshare Partners
- Flight Policies
- Fare Bundles
- Flexibility Options
- Boarding Procedures
If you cannot find the answer from a local agent, please contact Viva Call Center as indicated below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Monterrey International Airport (MTY) Terminal C Carretera Miguel Alemán Km 24, S.N. Centro, Apodaca Nuevo León 66600 Mexico |
+52 81 8215 0150 +52 1 55 4357 8482 (WhatsApp) |
ir@vivaaerobus.com |
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