AirAsia Ticketing Offices

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AirAsia, a Malaysian low-cost airline, has its headquarters located near Kuala Lumpur, Malaysia. Its primary hub is Kuala Lumpur International Airport Terminal 2 (klia2), in Sepang, Selangor, Malaysia.

AirAsia

As of early 2026, AirAsia offers scheduled domestic and international flights to over 166 destinations across 25 countries.

AirAsia Malaysia Sales Offices

• Alor Setar
• Ipoh
• Johor Bahru
• Kajang
• KL Sentral
• KLIA
• klia2
• Kota Bharu
• Kota Kinabalu

• Kuala Lumpur
• Kuala Terengganu
• Kuantan
• Kuching
• Langkawi
• Miri
• Muar
• Penang Airport
• Penang Kim Mansion

• Penang Tesco Extra Sg Dua
• Perai
• Sandakan
• Senai
• Sibu
• Subang
• Subang Jaya
• Sungai Petani
• Tawau

AirAsia Indonesia Sales Offices

• Bali
• Banda Aceh
• Bandung
• Jakarta
• Lamongan
• Lombok

• Makassar
• Malang
• Medan
• Padang
• Palembang
 

• Pekanbaru
• Pontianak
• Solo
• Surabaya
• Yogyakarta

AirAsia China Sales Offices

• Beijing
• Changsha
• Chengdu
• Chongqing
• Guangzhou

• Hangzhou
• Hong Kong
• Macao
• Nanning
• Shanghai

• Shenyang
• Shenzhen
• Wuhan
• Xian
• Zhuhai

AirAsia India Sales Offices

• Bengaluru
• Chennai

• Kochi
• Kolkata

• New Delhi

AirAsia Thailand Sales Offices

• Bangkok
• Chiang Mai
 
• Phuket

AirAsia Philippines Sales Offices

• Bohol
• Boracay Island
• Cebu
• Davao City
• Iloilo

• Makati City
• Mandaluyong City
• Manila
• Misamis Oriental

• Puerto Princesa City
• Quezon City
• Tacloban City
• Tagbilaran City

AirAsia Vietnam Sales Offices

• Da Nang
• Hanoi
 
• Ho Chi Minh City

AirAsia Regional Sales Offices

• Bandar Seri Begawan
• Colombo
• Dhaka
• Jeddah

• Kathmandu
• Phnom Penh
• Male
• Mandalay

• Siem Reap
• Singapore
• Tokyo
• Yangon

If you're unable to find the answer from a local ticketing agent, please contact AirAsia's Call Centre using the contact details and numbers listed below:

Calling From Tel Number Office Hours
Australia +61 2 8188 2133 Monday - Friday : 09:00~18:00 (GMT +10)
China +86 512 8555 7711 Monday - Sunday : 08:00~21:00 (GMT +8)
Hong Kong +852 3013 5060 Monday - Sunday : 08:00~21:00 (GMT +8)
Indonesia +62 21 2927 0999
+62 804 1333 333		 Monday - Sunday : 06:00~22:00 (GMT +7)
India +91 80 4666 2222
+91 80 6766 2222		 24x7
Iran +98 21 2620 0686 Saturday to Wednesday : 09:00~17:00 (GMT +4.3)
Thursday : 09:00~13:00 (GMT +4.3)
Japan +81335277898 Monday - Friday : 08:00~17:00 (GMT +9)
Japan +81335277898 Monday - Friday : 08:00~17:00 (GMT +9)
Macau +853 6262 6352 Monday - Sunday : 08:00~21:00 (GMT +8)
Malaysia 1600 85 8888 Monday - Friday : 09:00~18:00 (GMT +8)
New Zealand +64 9 887 6920 Monday - Friday : 09:00~18:00 (GMT +12)
Philippines +63 2 8672 7886 24x7
South Korea 050 4092 00525 Monday - Friday : 08:00~17:00 (GMT +9)
Taiwan +886 2 8793 3532 Monday - Sunday : 08:00~21:00 (GMT +8)
Thailand +66 2 515 9999 Monday - Sunday : 08:00~21:00 (GMT +7)
United States +1 844 727 4588
+1 844 727 4590
(Text Telephone)		 Monday - Friday : 09:00~18:00 (GMT -10)


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