AirAsia Guangzhou Office
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AirAsia Ticketing Offices » Guangzhou Office
AirAsia is a Malaysian low-cost airline headquartered near Kuala Lumpur,
Malaysia. As of early 2026, AirAsia Group conducts scheduled domestic and international flights to over 166 destinations across 25 countries, operating from its primary hub from Kuala Lumpur International Airport (Terminal 2).
Contact AirAsia
AirAsia offers scheduled flights between Guangzhou, China and KLIA (Terminal 2).
| AirAsia Guangzhou Contact Information |
|---|
Room L1004, Jiedeng Plaza Yuexiu District, Guangzhou Guangdong China Tel: (+8620) 8387 3885 / 3997 Email: airasiaguangzhou@vip.163.com Office Hours: 0930 – 2100 (Mon–Fri) / 1000 – 1800 (Sat, Sun & PH) Airport Name: Guangzhou Baiyun International Airport For immediate response 24 hours a day and urgent assistance, please chat with Bo @ https://support.airasia.com. |
Customer inquiries handled by AirAsia Guangzhou Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor Service
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Premium Red Lounge
- BIG Member
- AirAsia Promotional Fares
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- AirAsia Mobile App
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Travel Insurance
- In-Flight Meals
- AirAsia Premium Flatbed
- AirAsia Merchandise
If you're unable to find the answer from a local ticketing agent, please contact AirAsia's Call Centre using the contact details and numbers listed below:
| Calling From | Tel Number | Office Hours |
|---|---|---|
| Australia | +61 2 8188 2133 | Monday - Friday : 09:00~18:00 (GMT +10) |
| China | +86 512 8555 7711 | Monday - Sunday : 08:00~21:00 (GMT +8) |
| Hong Kong | +852 3013 5060 | Monday - Sunday : 08:00~21:00 (GMT +8) |
| Indonesia | +62 21 2927 0999 +62 804 1333 333 |
Monday - Sunday : 06:00~22:00 (GMT +7) |
| India | +91 80 4666 2222 +91 80 6766 2222 |
24x7 |
| Iran | +98 21 2620 0686 | Saturday to Wednesday : 09:00~17:00 (GMT +4.3) Thursday : 09:00~13:00 (GMT +4.3) |
| Japan | +81335277898 | Monday - Friday : 08:00~17:00 (GMT +9) |
| Japan | +81335277898 | Monday - Friday : 08:00~17:00 (GMT +9) |
| Macau | +853 6262 6352 | Monday - Sunday : 08:00~21:00 (GMT +8) |
| Malaysia | 1600 85 8888 | Monday - Friday : 09:00~18:00 (GMT +8) |
| New Zealand | +64 9 887 6920 | Monday - Friday : 09:00~18:00 (GMT +12) |
| Philippines | +63 2 8672 7886 | 24x7 |
| South Korea | 050 4092 00525 | Monday - Friday : 08:00~17:00 (GMT +9) |
| Taiwan | +886 2 8793 3532 | Monday - Sunday : 08:00~21:00 (GMT +8) |
| Thailand | +66 2 515 9999 | Monday - Sunday : 08:00~21:00 (GMT +7) |
| United States | +1 844 727 4588 +1 844 727 4590 (Text Telephone) |
Monday - Friday : 09:00~18:00 (GMT -10) |
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