Turkish Airlines Hanoi Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Vietnam.

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Turkish Airlines offers scheduled flights between Hanoi and Istanbul.

Turkish Airlines Hanoi Contact Information

Hanoi Ticket Sales Office

Room 506, 5th Floor
HCO Building, 44B Ly Thuong Kiet
Hoan Kiem Dist
Hanoi, Vietnam

Tel: +84 24 35 620 620

Email: hansales@thy.com

Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday)

Closed on Sunday and Public Holidays.


Turkish Airlines Hanoi Airport Office

Room 2W05D1-3
2nd Floor, Terminal 2
Noi Bai International Airport
Hanoi, Vietnam

Check-in Counter: A1 to A8, 3rd Floor

Tel: +84 24 3587 6653

Email: hanops@thy.com

Office Hours

Mon, Wed, Fri : 12:30 pm - 7:00 pm

Tue, Thu, Sat, Sun : 5:00 pm - 11:00 pm

Cargo Office

13th Floor, HAREC Building
4A Lang Ha St., Thanh Cong Ward
Dong Da Dist
Hanoi, Vietnam

Tel : +84 247 303 3266

Working Hours

Monday - Friday : 9:00 am - 6:00 pm

Email: han.sales@ecsgroup.aero

Airport Name: Noi Bai International Airport (Hanoi)


Turkish Airlines Hanoi Office Location Map


Customer inquiries handled by Turkish Airlines Hanoi Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Turkish Airlines Codeshare
  • Turkish Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Turkish Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Turkish Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Corporate Club Programme
  • Turkish Do&Co
  • Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ) Tel Email
Turkish Airlines
Turkish Airlines General Management Building
Ataturk Airport
34149 Yesilkoy, Istanbul
Turkey
+90 850 333 0 849 customer@thy.com


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