Turkish Airlines Hanoi Office
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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including Vietnam.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Hanoi and Istanbul.
| Turkish Airlines Hanoi Contact Information |
|---|
Hanoi Ticket Sales Office Room 506, 5th Floor HCO Building, 44B Ly Thuong Kiet Hoan Kiem Dist Hanoi, Vietnam Tel: +84 24 35 620 620 Email: hansales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Turkish Airlines Hanoi Airport Office Room 2W05D1-3 2nd Floor, Terminal 2 Noi Bai International Airport Hanoi, Vietnam Check-in Counter: A1 to A8, 3rd Floor Tel: +84 24 3587 6653 Email: hanops@thy.com Office Hours Mon, Wed, Fri : 12:30 pm - 7:00 pm Tue, Thu, Sat, Sun : 5:00 pm - 11:00 pm Cargo Office 13th Floor, HAREC Building 4A Lang Ha St., Thanh Cong Ward Dong Da Dist Hanoi, Vietnam Tel : +84 247 303 3266 Working Hours Monday - Friday : 9:00 am - 6:00 pm Email: han.sales@ecsgroup.aero Airport Name: Noi Bai International Airport (Hanoi)
Turkish Airlines Hanoi Office Location Map
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Customer inquiries handled by Turkish Airlines Hanoi Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
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