Turkish Airlines Milan Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Italy.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Milan and Istanbul.

Turkish Airlines Milan Contact Information
Turkish Airlines Milan Airport Office Aeroporto di Milano Malpensa – Ticketing Office c/o ARE, 2nd Floor 21010 Ferno (VA) Italy Working hours: 5:00 am - 6:00 pm (daily) Tel : +39 02 748 66 579 / Call Center: +39 06 9974 9849 Fax: +39 02 585 80 336 Email: customer.it@thy.com / milanocustomer@thy.com Turkish Airlines Milan Cargo Office (GSA) Via Marconi 139 35020 Ponte San Nicolò Milan, Italy Tel: +39 02 5067 99480 Fax: +39 02 5801 1420 Working hours: 9:00 am - 6:00 pm (Mon - Fri) Closed on weekend and public holidays. Email: tk@adpmil.it / mxpcargo@thy.com Airport Name: Malpensa Airport (Milan) Turkish Airlines Milan Office Location Map

Turkish Airlines Milan Contact Information

Turkish Airlines Milan Airport Office

Aeroporto di Milano Malpensa – Ticketing Office
c/o ARE, 2nd Floor
21010 Ferno (VA)
Italy

Working hours: 5:00 am - 6:00 pm (daily)

Tel : +39 02 748 66 579 / Call Center: +39 06 9974 9849
Fax: +39 02 585 80 336

Email: customer.it@thy.com / milanocustomer@thy.com

Turkish Airlines Milan Cargo Office (GSA)

Via Marconi 139
35020 Ponte San Nicolò
Milan, Italy

Tel: +39 02 5067 99480
Fax: +39 02 5801 1420

Working hours: 9:00 am - 6:00 pm (Mon - Fri)

Closed on weekend and public holidays.

Email: tk@adpmil.it / mxpcargo@thy.com

Airport Name: Malpensa Airport (Milan)

Turkish Airlines Milan Office Location Map

Customer inquiries handled by Turkish Airlines Milan Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines