Turkish Airlines Taipei Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Taiwan.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Taipei and Istanbul.

Turkish Airlines Taipei Contact Information
Taipei Sales Office Rm. C 7F, No:109 Sec.3, Minsheng E. Rd Songshan Dist. Taipei City 10544 Taiwan Tel: +886 2718 0849 Fax: +886 2713 0849 Office Hours: 9:00 am - 6:00 pm (Monday - Friday) Closed on Weekend and Public Holidays. Email: customer.tw@thy.com (Ticket issue) / tpelostfound@thy.com (Baggage issue) Airport Office Terminal 2 Taoyuan International Airport Taiwan Call Center: +886 2 77507788 Email: tpelostfound@thy.com Airport Name: Taiwan Taoyuan International Airport Turkish Airlines Taipei Office Location Map

Turkish Airlines Taipei Contact Information

Taipei Sales Office

Rm. C 7F, No:109
Sec.3, Minsheng E. Rd
Songshan Dist.
Taipei City 10544
Taiwan

Tel: +886 2718 0849
Fax: +886 2713 0849

Office Hours: 9:00 am - 6:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays.

Email: customer.tw@thy.com (Ticket issue) / tpelostfound@thy.com (Baggage issue)

Airport Office

Terminal 2
Taoyuan International Airport
Taiwan

Call Center: +886 2 77507788

Email: tpelostfound@thy.com

Airport Name: Taiwan Taoyuan International Airport

Turkish Airlines Taipei Office Location Map

Customer inquiries handled by Turkish Airlines Taipei Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines